Support
Help with any UpDog product
Email reaches the developer directly — not a ticket queue, not a chatbot. No account needed. We read and answer every message.
Contact
Get in touch
For help with any of our products, bug reports, refunds, or business and volume‑license questions:
support@updogtechnologies.comPlease mention which product you’re using and your Windows version — it helps us help you faster.
By product
Product‑specific help
TidyMerge
AvailableMerge every open File Explorer window into one tabbed window. Full help, FAQ, and troubleshooting:
tidymerge.com/support →More products
In the worksSupport for new UpDog tools will appear here as they launch. In the meantime, the email above reaches us for anything.
Common questions
Quick answers
How fast will I hear back?
Usually within about 48 hours, often sooner. A real person reads every email.
Do you collect or track my data?
By default, nothing leaves your PC — no accounts, no cloud, no ads. The one exception is optional anonymous usage statistics you can choose to turn on (off by default). This website itself uses privacy-respecting, consent-based analytics (cookies only if you accept) — see our Privacy & cookies page. For per-app specifics, see each product’s privacy policy.
I bought on the Microsoft Store and want a refund.
Store purchases are handled by Microsoft, so refunds go through your Microsoft account order history. If you hit a snag, email us and we’ll help.